Measured uptime, not claimed.
Every figure here is what our external probes recorded. Nothing on this page is a target, a forecast, or a round number chosen because it looks good.
Measured .
Lowest service, last 30 days
99.80%
This is the worst of the seven probes, not an average of them. An average lets six healthy checks hide one that was down, and what you want to know is whether the part you use was up.
Every probe
| Service | Last 24 hours | Last 7 days | Last 30 days | Response, 7d |
|---|---|---|---|---|
| Website & App | ||||
| Console (app.lockally.com) | 99.93% | 99.86% | 99.80% | 79ms |
| Webmail (mail.lockally.com) | 100.00% | 99.95% | 99.87% | 86ms |
| Website (lockally.com) | 100.00% | 100.00% | 99.97% | 148ms |
| API | ||||
| API (api.lockally.com/healthz) | 99.93% | 99.91% | 99.91% | 21ms |
| IMAP (993, TLS) | 100.00% | 100.00% | 99.97% | 51ms |
| Mail submission (SMTP 587, STARTTLS) | 100.00% | 100.00% | 99.97% | 88ms |
| Inbound mail (SMTP 25) | 100.00% | 100.00% | 99.97% | 24ms |
Probed from a machine in a different location from the service it watches, so the record survives an outage of the thing being recorded. Website, console, webmail and API are checked every 60 seconds; the three mail ports every 120.
What these numbers are not
They are not the contractual measurement. The 99.9% commitment on Scale is computed from recorded incidents, with minor degradations excluded, overlapping incidents merged rather than added, and announced maintenance subtracted. No incident has been formally recorded to date, so there is no month on that record to show you yet. The probe figures above are the continuous record, and they are the honest answer to how often the service was actually reachable.
They measure reachability, not correctness. A green API check means the endpoint answered and reached the database. It does not prove your mail was delivered, or that a particular feature worked.
They are not per-account. Nothing here reflects your domain's reputation, your sending limit, or your DNS. Those cause far more stopped mail than outages do, and none of them is an outage.
Check for yourself
- status.lockally.com — the live board, updating continuously.
- What the status page watches — the seven probes, and their limits.
- Incident history — how the contractual figure is calculated.